Personal privacy
We handle complaints in confidence and protect personal information from unauthorised access, in accordance with the Integrity Commission Act 2009 (Tas).
If we decide to refer your complaint to another agency, we may share your personal details with that agency. If you do not want this to happen, you can choose to have your details withheld when submitting a complaint.
All of our complaint handling activities, including triage, assessments and investigations, are conducted in private, unless otherwise authorised by the CEO.
All Commission staff are bound by strict confidentiality requirements and subject to national security vetting and background checks.
Complaint security
We recommend submitting your complaint via our secure online form or by post or fax. Highly confidential information should not be sent as an attachment to an email.
When we receive your complaint, it becomes a confidential record. We are responsible for the security of your complaint documentation from this point.
Other protection
Information provided in your complaint is exempt from the Right to Information Act 2009 (Tas) and Commission officers are exempt from the Personal Information Protection Act 2004 (Tas).
All information you provide is treated in confidence.